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1. Information We CollectWe may collect information about you in a variety of ways. The information we may collect via the Service includes:
- User-Provided Information: Any text, prompts, documents (PDF, DOCX, etc.), images, audio, video, and other files you voluntarily send to the bot for processing.
- Automatically Collected Information: Your Telegram User ID, username, and language preference to identify you as a unique user and provide a personalized experience.
We explicitly
DO NOT collect any other personal data like your real name, email address, or physical address unless you voluntarily provide it for support purposes.
2. How We Use Your InformationHaving accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we use information collected via the Service to:
- Operate and Maintain the Service: Your inputs and files are sent to our third-party AI provider (Google's Gemini API) to generate a response. This is the core functionality of the bot.
- Manage Your Account: To manage your subscription status (e.g., Free or VIP) and track usage limits.
- Improve Our Service: We may analyze usage patterns to understand which features are most popular and how to improve the user experience.
- Communicate with You: To respond to your comments and questions and provide customer support.
3. Disclosure of Your InformationWe do not sell or rent your information to third parties. We may share information we have collected about you in certain situations:
- With Third-Party Service Providers: Your data (prompts and files) is processed by Google's Gemini API to provide the AI generation and analysis features. We recommend you review Google's Privacy Policy to understand how they handle data.
- By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, investigate potential violations of our policies, or protect the rights, property, and safety of others, we may share your information as permitted or required by law.
4. Data RetentionWe retain the information we collect for as long as necessary to provide the Service and fulfill the purposes outlined in this policy. Your chat history is stored to provide context for ongoing conversations but can be cleared by starting a new chat.
5. Your RightsYou have the right to request the deletion of your user data. To do so, please contact our support.
6. Contact UsIf you have questions or comments about this Privacy Policy, please contact us via our support bot:
https://t.me/ai_support_best_bot